We do all we can to make the process hassle free. It's easy with MooPet Insurance!
Complete and send back with all required information for fast processing of your claim
We will come back to you within five business days if further information is required
We'll usually settle your covered claim within ten business days of receiving all your information
MooPet is underwritten by Alliance Insurance PSC who is an insurer licensed and regulated by the Central Bank to act in the United Arab Emirates
We do everything we can to deliver a high standard of service, but if you are not completely satisfied and you wish to make a complaint, you may contact the following:
The Chief Executive Officer
Alliance Insurance PSC
2nd Floor, Warba Centre, PO Box 5501
Deira, Dubai, UAE
Telephone: +971 4 605 1111
Email: alliance@alliance-uae.com
If you remain dissatisfied you may contact the following:
The Customer Happiness Department
The UAE Insurance Authority
Aldar HQ Building, 16th Floor, Al Raha beach, P.O. Box: 854
Telephone: 800(IAUAE)42823